FAQ EBIKE DEPO PROMO CODES
Whether you're cruising through town, hitting the trails, or just out to clear your head, you're in good company here. At EBIKE DEPO, we ride because we love the freedom it brings—and we know you do too. We're more than just a shop; we're a chill crew of riders who believe that great bikes, good vibes, and a little extra battery power can take you a long way. So take your time, explore what we’ve built, and let’s keep it easy, breezy, and electric.
FAQs & Answers
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What is CODE STOREWith code STORE you are able to purchase e-bikes at 25% and up to 30% of MSRP
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What makes EBIKE-DEPO bikes different from others on the market?EBIKE-DEPO offers high-performance electric bikes with factory-direct pricing, longer battery ranges, and a unique buy-back certificate program. Our ULTRA class models can reach up to 200 miles per charge—designed for serious riders. 2. How does the $500 buy-back certificate work? If you purchase a Rattan e-bike using our CODE DEPO or directly from Ebike-Depo.com, you’ll receive a certificate valid in year 3 of ownership. Bring your bike in good condition (under 5,000 miles) to a participating location and receive up to $500 in credit toward a new ULTRA model.
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How long does shipping take?Standard shipping via FedEx Ground takes 3–10 business days depending on your location. You’ll receive tracking information once your bike leaves the warehouse.
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Where can I buy or test ride these e-bikes?You can purchase online at Ebike-Depo.com or through participating dealers listed on our site. Some locations also allow in-person test rides. We give a 30 day return guarantee.
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Can I finance my e-bike purchase?Yes! We offer flexible payment options including PayPal, Klarna, and in-store financing at certain dealer locations.
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What kind of warranty is included?Every bike comes with a factory-backed warranty covering essential components and performance for 2 years. Ebike-Depo exrends that warranty if you purchase the bike in the ebike-depo.com site. Details are provided in your order confirmation or at Ebike-Depo.com/warranty.
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What is CODE DEPO? How does the $500 buy-back certificate work?If you purchase a Rattan e-bike using our CODE DEPO or directly from Ebike-Depo.com, you’ll receive a certificate valid in year 3 of ownership. Bring your bike in good condition (under 5,000 miles) to a participating location and receive up to $500 in credit toward a new ULTRA X model valued at over $2,300
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What is the "CODE DEPO" offer?“CODE DEPO” is a referral code that unlocks several exclusive benefits: $500 Buy-Back Certificate $25 Gift Certificate when you email a photo of you and the bike Priority access to our ULTRA X waiting list with special intro pricing
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What kind of marketing support is available?Dealers get access to promotional materials, local SEO support, and social media shoutouts. We help you attract riders in your area with co-branded campaigns.
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How do I become an EBIKE-DEPO dealer?Email us at info@ebike-depo.com or fill out our dealer interest form. We offer flexible consignment and wholesale programs with low upfront costs and factory support.
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How does the referral code system work?Each dealer receives a unique code. The discount is automatically applied at checkout in the ebike-depo.com site.
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What is the consignment program?We place 6-bike bundles in your shop at no upfront cost. You sell the bikes and pay us afterward. Choose from curated bundles with best-selling models and colors.
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How does the buy-back program affect dealers?If a customer redeems a $500 certificate, the dealer inspects the bike and resells it locally. The new ULTRA bike is shipped by EBIKE-DEPO directly to the buyer.
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How quickly can bikes be restocked?Inventory is replenished weekly from our U.S. warehouse. Custom orders or bulk requests can be fulfilled within 10–14 business days.
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What is CODE DEALER and how much discount do E-Bike Dealers Get?Code DEALER is applicable online and any dealer with or without a store can access these special 20% discounts.
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What are the Code DEALER profit margins?Dealers earn between 20% profit margins
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What should I do when a customer asks about service or parts?We offer full support through our dealer network. If there’s no local dealer, parts can be ordered directly and delivered within 5 to 10 business days.
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What are our top-selling models right now?The LF-750 PRO and Pathfinder ST are current best-sellers. The upcoming ULTRA X is generating heavy interest due to its 200-mile range and dual motors.
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How do I explain the value proposition to dealers?“You make money either way—by holding inventory or by sending buyers online with your code. Plus, we protect your upside during trade-ins.”
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How should I explain CODE DEPO to customers?"CODE DEPO gets you our $500 Buy-Back Certificate, a $25 gift card when you send us a photo, and front-of-the-line access to our next-gen ULTRA model." 4. How do I close hesitant buyers? Highlight: No risk: Buy-back certificate is guaranteed. Factory direct pricing: You’re not paying inflated retail. Certified support: Local dealers handle service and resale.
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Where do I send new dealer leads?Send new leads or inquiries to andy@rattanebike.com with any context or notes. Or call the office to generate a dealer code and then direct them to our Dealer Page on Ebike-Depo.com If they purchase stock you will receive $500 bonus.
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What’s our biggest selling point?Performance + peace of mind. We offer top-tier specs, factory pricing, and the only $500 trade-in guarantee on the market.
Fast Delivery
We offer quick and efficient shipping services to ensure your eBike reaches you promptly. Click below to place your order now.
Order Tracking
Track your order status and estimated delivery date. Stay informed about your eBike's shipping progress.
Shipping Costs
Understand the costs associated with shipping your eBike. We provide transparent pricing for your convenience.
Returns & Exchanges
If you need to return or exchange your eBike, we have a simple and hassle-free process in place.
Powerful Batteries
Our eBikes come equipped with high-performance batteries for long-lasting power. Click below to discover our battery options.
Battery Maintenance
Proper battery maintenance is essential for prolonging battery life. Discover our tips for ensuring your battery's longevity.
Battery Replacement
When it's time to replace your eBike battery, we offer reliable options to keep you riding smoothly.
Charging Time
Find out the approximate charging time required for your eBike to be fully powered up and ready to go.
Battery Life
Our batteries are designed to provide extended usage before needing a recharge. Explore the durability of our battery technology.
Warranty Coverage
Our warranty ensures that your eBike is protected against manufacturing defects and faults. Ride with peace of mind. If you purchase your bike on ebike-depo.com, we extend the factory warranty for an extra 2 years.
Return Policy
If you're not completely satisfied with your purchase, our return policy allows you to make easy returns and exchanges.
Satisfaction Guaranteed
Your satisfaction is our top priority. Experience worry-free shopping with our satisfaction guarantee.
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